Systems Development

We Deliver Quality Systems That Exceed Expectations

Systems development is the process of defining, designing, testing and implementing a new software application or program. It can include the internal development of customized systems, the creation of database systems or the acquisition of third party developed software.

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eLink Design aims to produce high quality systems that meet or exceed customer expectations, based on customer requirements, by delivering systems which move through each clearly defined phase, within scheduled time-frames and cost estimates. Agile methodologies, such as Scrum, focus on lightweight processes which allow for rapid changes along the development. eLink Design adheres to important phases that are essential for our developers such as planning, analysis, design and implementation. Our processes are designed to ensure end-state solutions meet user requirements in support of business strategic goals and objectives.

For effective systems development, all of the following steps must be done:

  • Preliminary analysis | describe costs and benefits
  • Systems analysis, requirements defined | define project goals
  • Systems design | describe features and operations
  • Development | the real code is written here
  • Integration and testing | bring all the pieces together
  • Acceptance, installation and deployment | final stage of initial development
  • Maintenance | system is properly assessed
  • Evaluation | entire system developed is properly evaluated
The most effective way to protect information and information systems is to integrate security into every step of the systems development process, from the initiation of a project to developing a system to its disposition.

Scrum is an agile way to manage software development that comes under the broader umbrella of agile project management. Agile software development with Scrum is a framework for managing a process, which embraces iterative and incremental practices. It has a simple implementation that is designed to increase productivity and reduce the time it takes to benefit from a software/product development. In the agile Scrum world, the software development team knows how best to solve the systems development problem they are presented.

In the preliminary analysis, eLink needs to find out the organization’s objectives and the nature and scope of the problem under study. Even if a problem refers only to a small segment of the organization itself, then we need to find out what the objectives of the client are. In digging into the organization’s objectives and specific problems, eLink may have already  covered some solutions.

Case Studies


eLink developed a new platform for Investors Heritage for agents to see pending applications and claims, show policies, and calculate benefits and expenses. Additionally a document upload and quoting system was developed, both of which interact directly with their own internal system to provide the most accurate and timely results.

Pitman Creek

In order to modernize the online ordering process and fulfillment for Pitman Creek, eLink re-developed an existing database that interfaced with a catalog API. We also developed iOS and Android mobile apps designed and built specifically for dealers to scan barcodes and order new products using the API we created.

Grey Line

In order to track financial transactions and disclosures, eLink built a SaaS platform for Greyline Solutions to communicate with regulated employees about various financial disclosures and requests, as well as to audit financial transactions in a highly automated way.


Originally a client project, PhishingBox was developed as a SaaS tool to allow companies to conduct phishing simulations on their employees to test and train employees’ cyber security awareness and susceptibility to social engineering tactics, spear phishing and ransomware attacks. In 2016, eLink acquired PhishingBox and has continued to grow it over 25x in the last 6 years.

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