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Privacy Policy

Last Updated: July 16, 2026

Our Commitment to Privacy

At eLink Design, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information, as well as the choices you have regarding your data. We make this notice easily accessible throughout our website, including at points where personal information may be requested.

Information We Collect

This Privacy Policy applies to all information collected or submitted on the eLink Design, Inc. website. On certain pages, you may submit requests, contact us, or sign up to receive information.

The types of personal information we may collect include:

  • Name
  • Address
  • Email address
  • Phone number
  • Any information you provide in communications with us

We may also collect non-identifying information related to how users interact with our website.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and communicate about potential projects
  • Prepare proposals, agreements, or requested materials
  • Provide customer support and follow up on requests

We do not sell personal information for monetary payment. We may disclose information to service providers and technology partners that help us operate, secure, analyze, improve, and market our website and services. Under some privacy laws, certain analytics or advertising disclosures may be considered a sale, sharing, or targeted advertising even when no money changes hands.

Email addresses and contact information are used only for direct communication related to your inquiry and are not used for unrelated purposes.

We may use aggregated, non-identifying data to improve our website, services, and marketing efforts. This information does not identify individual users.

We will not use or share your personal information for purposes materially different from those described here without providing you an opportunity to opt out or otherwise control such use.

AI and Data Processing

We may use artificial intelligence (AI) tools to assist with development, customer support, and internal operations. When doing so, we apply reasonable safeguards to protect confidential and personal information.

These safeguards may include limiting the data shared with AI systems, using de-identified or anonymized data where appropriate, and working with trusted providers that meet our security standards. We also maintain internal guidelines for responsible AI use in alignment with applicable laws and best practices.

AI is not used to make solely automated decisions that have significant effects on individuals without human involvement. Where applicable, AI-generated outputs are reviewed to help ensure accuracy and compliance.

Cookies and Analytics

When you visit our website, we use cookies, tags, pixels, local storage, and similar technologies for website functionality, analytics, user-experience research, campaign measurement, and marketing. These technologies can operate automatically when you visit and may collect or generate information such as cookie or device identifiers, IP address and approximate location, browser and device details, referring pages and campaign information, pages viewed, dates and times, and interactions such as clicks, taps, scrolling, and navigation paths.

Our current analytics and measurement tools include:

  • Google Analytics, which helps us measure traffic, audiences, website performance, and campaign results.
  • Google Tag Manager, which manages analytics, measurement, and marketing tags used on the website.
  • Hotjar, which helps us understand website use through tools such as heatmaps and session-interaction analysis so we can identify usability issues and improve the experience.

We use the resulting information to understand how visitors find and use the site, improve content and performance, diagnose problems, evaluate marketing, and make our services and communications more relevant. These providers process information under their own terms and privacy policies, and the specific tags deployed through Google Tag Manager may change as our measurement needs change.

You can limit cookies through your browser settings. You may also use the Google Analytics Opt-out Browser Add-on and review Hotjar's Do Not Track information. Blocking technologies may affect some website features. Depending on where you live, you may also have rights to object to or opt out of certain processing by contacting us at support@elinkdesign.com.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Third-Party Processors

We may engage trusted third-party service providers to help operate our website and services. These providers are expected to maintain appropriate data protection safeguards.

User Rights and Requests 

Depending on your location, you may have rights related to your personal information, including access, correction, deletion, restriction of processing, data portability, or opting out of certain sales, sharing, targeted advertising, or profiling. To submit a request, email support@elinkdesign.com with the subject line “Privacy Request.” We may verify your identity and will respond as required by applicable law.

Our Commitment to Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect the information we collect. These measures are designed to prevent unauthorized access, maintain data accuracy, and ensure proper use of information.

Children’s Privacy

Protecting children’s privacy is especially important. Our website is not intended for children under the age of 13, and we do not knowingly collect or maintain personal information from individuals under 13.

Accessing or Correcting Your Information

You may request access to or correction of your personal information by contacting us at:

Email: support@elinkdesign.com
Subject Line: Request for Contact Info Update

We may take reasonable steps to verify your identity before granting access or making corrections to protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Phone: (859) 422-9165
Email: support@elinkdesign.com